Brandman University is seeking a bright, motivated and personable individual to join our valued Coaching Center Team. Brandman University is a fully accredited nonprofit university, and a member of the Chapman University system. We offer campus based and online classes and have been rated in the top 10 online business schools by U.S. News and World report for the past four years.
The mission of Brandman University is to provide students with a dynamic education based on excellence and flexibility that creates lasting value and relevance for evolving careers.
The Coaching Center is located in the heart of downtown Portland. We offer a robust benefits package and demonstrate our commitment to education by offering tuition remission so employees and their families can earn a degree from our university.
The Enrollment Coach provides a high level of service, coaching prospective students through their initial inquiry, application, and admission phase. This position utilizes a consultative sales approach to understand the prospective student’s needs, determine whether Brandman University will meet their educational goals, and if appropriate, make a compelling recommendation for them to attend Brandman. The Enrollment Coach is a phone based advisor, helping to facilitate the enrollment process, by connecting the prospective student with relevant campus personnel (e.g. Academic Advisors and One-Stop Specialists). The Enrollment Coach will also coach prospective students to create strategies for having a strong start to their classes.
The successful candidate must be results-oriented, customer centric, and have strong communication and listening skills. This individual must also be a team player, as the position will be required to collaborate with coaching center colleagues and members of other Brandman University departments.
*Bachelor’s degree or equivalent experience required, must be fluent in English
Under direct supervision from the Assistant Director of Enrollment Services, the Enrollment Associate is responsible for handling inbound and outbound calls to provide prospective students with product and service information pertaining to the university’s programs and admission requirements. Enrollment Associates help facilitate the enrollment process by building rapport, answering questions, providing guidance and support to resolve objections/challenges, and thoroughly updating key contact information using information technology systems. The ideal candidate will be a team player, results-oriented, and customer centric and will have strong communication and listening skills.
*Associate’s degree required, Bachelor’s degree desired, must be fluent in English
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851 SW 6th Ave
Portland, OR 97204